The google play services application has stopped what to do. Google Play Market does not work - what to do


Owners of gadgets, both old and new generation of Android operating systems, are faced with errors like: "the application has stopped." In the English version it sounds: "Unfortunately, the process has stopped". The malfunction affects many gadgets of well-known manufacturers: Samsung, Huawei, Lenovo, Sony Xperia, LG, Xiaomi and others.

What to do?

The error can appear in third-party (user-installed) or system (pre-installed) applications. The next steps depend on which application is throwing the error and in what situation. If the notification appears with some frequency or when you start the program you installed (Viber, Talking Tom, Cool Reader, etc.), use the tips from this instruction. And if the problem is with the system ones, which often appear on the screen and do not allow you to interact with Android, I advise you to additionally familiarize yourself with the recommendations for elimination using the links indicated. From the list, select which applications the problem is with:

  • - one or more applications from the Google Apps complex (Gmail, Calendar, Google Play Games, etc.);
  • - associated with updates to Google Play;
  • - application "Phone";
  • - Responsible for setting up the graphical interface.

In addition, system applications are linked to each other, which means that a bug in one may affect the other. So, for example:

  • settings issue (com.android.settings) may affect com.android.systemui;
  • "Downloads" may affect "Google Play";
  • "Google Play" is associated with "Google Services Framework";
  • the google app is associated with com.android.systemui.

I also want to note that the cause of all troubles can be a third-party, not optimized program, recently installed (or recently used / updated) on the device.

I'll tell you from my experience. The error pointed to any application, but not the one that was the culprit of everything. This malware turned out to be a constantly updated "news feed" that "devoured" smartphone resources and prevented the normal operation of all other programs.

How to fix?

It is necessary to carry out a set of technical procedures, which in 90% of cases help to solve the problem.

First, try clearing the cache of the application that is giving the error. This is done in the settings:

Check functionality.

Rollback to the original state can also help (if this is a pre-installed application):


Check if the problem is fixed. If this is the case, I recommend not updating the application for a while, until a new update is released.

For programs installed by the user, try a normal reinstallation (i.e. uninstall and install). Then check if everything is in order.

Important! If the error prevents you from interacting with the interface normally, go to and follow the indicated procedures.

In case the problem is in the application, clear the cache and reset them to their original state.

Additional Information

Perhaps some observations will help give you an idea in solving the problem:

  1. "Application has stopped" may appear on older devices when migrating from the Dalvik VM to the ART runtime. Error - due to not optimized applications for ART.
  2. Does the error appear in safe mode? Remove or roll back updates to the program that is giving the error. Try to wait for a new version or replace temporarily with an analog.
  3. Keyboard problem? Temporarily select and use it until the next update. Similarly, you can do with other programs that are vital for the Android gadget.
  4. Troubleshooting Google apps can help. After that, log in to your account again and check if it works.
  5. The correct way to fix the problem is. In this case, all personal information will be reset, so take care of.

Couldn't solve the problem? Describe it in detail in the comments. Together we will try to find a way out.

This problem occurs quite often, and if it bypassed you, then you are very lucky. I have repeatedly encountered various errors and a completely non-working Google Play Market on Android, so I share my personal experience on how to return the most popular service from Good Corporation to working condition.

So, there are a variety of failures in the Google Play Store: technical problems on the service side, constant errors, app crashes, and complete inoperability. In this guide, I will give some useful tips on how to fix it all.

1. Restart Android

The first step is to restart your device. This usually solves most problems with Google Play. If it doesn't help, move on.

2. Reset your Google Play Market settings

For this:

1. Go to settings.

2. Open "Applications" or "Application Manager".

3. Find Google Play Store in the list and click on it.

4. In the application settings window, select "Erase data" and "Clear cache".

I think this should help even more users, but if not, move on.

3. Remove Google Play Store updates

We act in the same way as in paragraph 2, but now instead of "Erase data" and "Clear cache", click "Delete updates".

This will return the Play Market to its original state at the time of installation.

4. Reset your Google Play Services app

Again, go to settings, open "Applications" and find "Google Play Services" in the list. Open it and also clear the cache and data.

5. Clear the cache and data of "Google Services Framework"

Go to "Settings" → "Applications" → tab "All". Select "Google Services Framework". Click "Erase Data" and "Clear Cache".

6. The Google Accounts app is disabled

Go to "Settings" → "Applications" → tab "All". Select Google Accounts. If this application is disabled, enable it.

7. Turn on "Download Manager"

In the application section, swipe left to go to the "All" tab and open the "Download Manager". If you have it disabled, click "Enable".

If it is already activated, and the previous tips did not help and Google Play does not work, we move on.

8. Delete your Google account and restore it

You can find out more about this in the instructions:. There, in step 6, select "Delete account".

9. Applications blocking the Google Play Market

Some programs may block the Play Store. For example, the well-known Freedom app, which allows you to make in-game purchases for free, can interfere with the normal operation of the Google app store.

10. Set up the "hosts" file

If you have the application installed, then this item is for you.

This method requires root rights. You can get them using the following instructions:

First, disable the Freedom application (in the program menu, the “Stop” item), and only then delete it.

Then install the application or . Then find along the way /system/etc/ file "hosts", open it with a text editor and leave only this line (if not, write it):

127.0.0.1 localhost

Save your changes. After that, restart your Android gadget.

11. Reset settings (Hard Reset) Android

This is the most radical method that will delete all data from the internal drive. The data on the memory card will remain intact. Full instructions on our website: (follow the link, you need the second method from the article).

This tip will definitely help, so do not be afraid - it can also be used. The main thing is to create a backup copy of the system before that. How to do this, read in paragraph 6 of this manual.

After that, at the first start, you will be able to restore all data from the previously created backup (backup copy).

12. Check Internet connection

Check your network connection. If not a single site opens in the browser, restart the router and correctly.

13. Set the correct time (error "No connection")

If an error occurs: “No connection”, although the Internet is working, then this paragraph of our instructions should help you.

Set the correct time and enter the correct time zone. It is best to synchronize these settings with the network. To do this, go to "Settings" → "Date and time" and check the boxes next to the items "Network date and time" and "Network time zone".

14. Google IP Blocking

UPD 04/23/2018 After the ban on Telegram in Russia, Roskomnadzor blocked more than 18 million Google IP addresses, which caused many users to have problems connecting to the company's services, including the Play Market.

To restore access to the app store on Android, use . Since Google Play does not open, you will also have to download a VPN client (for example,

Galaxy S3, S4, S5 and S6, many users began to encounter the message "The Contacts application has stopped." This error appears when adding a new contact to the phone book and does not manifest itself at all in other situations. As a result, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell in this material.

Where does the error come from?

The exact reason for this error is not known, but many users noticed that it began to appear immediately after installing a new version of Android software. Since rolling back a version to the previous one is troublesome and not everyone will decide on this, we tried to find another effective solution. There are two ways to fix the "Contacts application has stopped" error, try them one by one to find out which one works for you.

How to fix the error?

The first and easiest thing we recommend to do is to clear the cache of the Contacts app and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may occur due to the accumulation of a large amount of temporary files and data. Please note that the phone book entries themselves will not be affected!

  • Open Settings and select the Applications category.
  • Find the Contacts app and open its properties page.
  • Alternately press the Clear Cache and Clear Data buttons.
  • Reboot your device and try to save the new contact again.

If the error is displayed again while saving the information, proceed to the next step.

Since contacts are stored in the device memory as separate files, errors may occur during the process of saving files to the smartphone memory. Some errors may be related to an incorrectly set date in the smartphone settings or a conflict in the date format.

  • Open Settings on your smartphone and select More.
  • Find Date and Time.
  • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
  • Reboot your device and try to save the new contact again. As a rule, after these procedures, the Contacts application error will no longer bother you.

Probably the most common mistake among Android users is a crash in Google apps. Today we will talk about one of them: "The Play Market application has stopped." This notification constantly pops up when trying to download or update any application. You will learn what to do first with this error and what options will be useful to you.

What is this mistake?

The failure of the App Store can appear for a variety of reasons: an outdated version of the software on the phone, a clogged data cache, synchronization errors with a connected account on the phone. In rare cases, third-party programs and even viruses are to blame, which can block some system options.

Error in Android - The Play Market application has stopped

How to fix error in Samsung devices

This problem is very common on Samsung smartphones and tablets (Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of Android OS. Next, we will describe a list of priority instructions, which, by the way, will suit the rest of Android devices. I will not write about the standard ones - restart the device, wait a bit, write to support, etc.

Check for updates

System updates are definitely an important part of your Android's stability. They contain fixes and improvements to many features. Be sure to check their relevance on your device.

Reset all Google services

The second step is to reset and erase all temporary data in "play" and play market. This is done in the standard way:

Do not forget to perform a comprehensive cleaning of the device. For example, Samsung has a Smart Manager system cleaner. With it, you can optimize battery consumption, free up memory, RAM and check security settings. It is also mono to use third-party utilities, such as Master Cleaner.

Account sync

After all the cleanings, you need to check if there is a failure in the synchronization of the Google account and reconnect the account itself. Walk the path "Settings" - "Accounts " - Google. We click on the active account, after that you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, after reboot, activate the account in the smartphone again. Such a reconnection will help to fully synchronize with cloud data. Try to use the store.

Use analogues

If nothing works out for you and the “Play Store application has stopped” error remains, the last option would be “Reset settings”, which will erase everything from the device. An extreme case would be a new firmware. If you have no time to do this at the moment, then you can safely use similar stores.

Article content

Samsung, seemingly a serious giant specializing in smartphones lately, offers its customers ideal devices! Oh no! If you are reading this article, then you are not all right. Quite often, users of this brand are faced with a problem when the interface starts to lag a little, as a result of which an error of this format appears: "The TouchWiz Screen application has stopped." What to do in this case? Flash your phone? Take it to the workshop? Take under warranty, if it is still valid?

The problem can be solved independently, and it is not a fact that it appeared due to improper operation of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article, we will tell you about several ways to solve this problem.

We reset the error by simply turning off the phone

We will proceed from simpler methods to more complex ones, so we recommend that you follow them in that order. If you have an error for the first time, then there is a chance to remove it by removing the battery.

Here's what we do:

  1. Without turning off the device, remove the battery from it;
  2. Next, press the power button (power), press for about 30 seconds;
  3. Put the battery back, close the lid, try to turn on the smartphone.

Why is this being done, you ask? With this method, we completely deplete the capacitors until they are completely discharged. After that, the phone's memory is already rebooting without any problems and interference.

After this procedure, we need to turn on our Samsung in safe mode (this procedure is temporary). Don't know how to do it?

For Samsung devices, the operation is as follows:

  1. Press the button Powerso that our device starts to turn on.
  2. Next, press and hold the Menu key, waiting for the device to boot into safe mode.

Did not work? Then we try another method.

  1. We press three keys at the same time - Home, Power and Menu, wait until our device turns on in the appropriate mode. Please note that in this case, the operating system will not load third-party programs. You can easily remove unnecessary and problematic applications.

If after the described steps the problem still remains and a notification appears with the text “TouchWiz Screen application has stopped”, proceed to the next step.

Enable disabled apps

It may be that standard programs and systems that are necessary for the correct operation of the device are disabled in your smartphone. To do this, we perform the following operations:

  1. Go to "Settings" of your Samsung and go to the tab "Application Manager";
  2. At the top of the screen, click on the item "Disabled"so that the system displays a list of disabled programs;
  3. Now we restore each one in turn and check if the error still appears or not.

We recommend restoring all at once to save yourself time. In most cases, the problem goes away after you follow these steps. If you still haven't succeeded, move on to the next step.

Clear cache and data

  1. Go to the "Settings" of your device, select the tab "Application Manager";
  2. Choose the parameter there "All", find the item "Contacts";
  3. Go to this tab, clear the cache;
  4. Then return to the previous menu, select phone settings there;
  5. Press the button "Clear cache and data".

Please note that after clicking this tab, all settings you created earlier will be deleted.

Clearing Touchwiz Cache

As a rule, any widget located on your screen can also be the cause. Try to remove them all first and restart your smartphone. If it does not help, then click "Settings" and go to the application settings. In the general list, find "Details" and click on "Touchwiz Screen". It remains only to clear the cache and restart your phone again.

If this method did not help, then you will have to do a full factory reset so that all user data is completely deleted from the phone. We also recommend that you check your OS version for new versions.

Samsung has been aware of this problem for a long time, and for most versions and skins, fixes have already been released that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases, a full phone firmware may also be required, for example, if your version of Android is no longer supported by the developer.

If you get this error, and at the same time you cannot go to another menu item or the "Back" button does not work, and the phone seems to freeze, you can use the quick menu by swiping down and selecting "Settings" from the list. Users very often forget about this, although in many cases this method saves.

If we talk in general about the situation of users, then most often the problem occurs due to stopping applications, as a result of which a notification appears. And sometimes the user himself is not to blame, because. he might not have turned them off, but additional programs that were installed from third-party services or various utilities to speed up the system, cleaning programs, for example, the same Clean Master.

The "Application not installed" sign is probably one of the most common errors on the Android platform. If you believe the statistics, then more than 65% of users of the popular operating system often encounter this problem. Why is this happening and how to get rid of the annoying error? Let's try to figure it out! First, we need to determine the cause of its occurrence.

Common causes:

1) The user made a mistake during the installation of the selected content

2) The developer did not have time to properly test his creation

3) Malfunction of the device - viruses, application conflicts, insufficient memory

4) The program does not match the characteristics of your device.

So, we figured out the reasons. Now let's move on to the solution. To begin with, we need to decide which of the four points is most appropriate for this particular situation. If everything is relatively clear with points 2 and 4, then the remaining options are perfectly treatable.

Solution of problems:

1. Go to the "Settings" section, select "Application Manager", click on the tab with our program and delete all data. Retrying the installation.

2. We reboot the device. We clean the RAM and physical memory. We get rid of unnecessary applications and remnants of incorrectly removed content. Let's try to install again.

3. Often the sign "Application not installed" appears for users who want to download an application that is already on the device, but has an earlier version. In this case, we need to get rid of the old version and everything connected with it. Reboot, try again.

Every day, many Android device users face a number of problems. Most often they are associated with the health of certain services, processes or applications. "Google app has stopped" is a bug that can appear on every smartphone.

There are many ways to solve the problem that has arisen. All methods for eliminating this error will be discussed in this article.

In general, there are several ways by which you can improve the performance of the application and remove the pop-up screen with this error directly while using the program. All methods are standard procedures for optimizing device settings. Thus, those users who have already encountered various errors of this kind, most likely, already know the algorithm of actions.

The first thing to do when application errors appear is to restart your device, as there is always a chance that some failures and malfunctions could occur in the smartphone system, which most often leads to incorrect operation of the application.

Method 2: Clearing the cache

Clearing the application cache is a common thing when it comes to the unstable operation of specific programs. Clearing the cache often helps fix system errors and can speed up the device as a whole. In order to clear the cache, you must:

Method 3: Update apps

For the normal operation of Google services, it is necessary to monitor the release of new versions of certain applications. Failure to update or remove key Google elements in a timely manner may result in an unstable user experience. To auto-update Google Play apps to the latest version, do the following:

Method 4: Reset options

There is an option to reset the application settings, which will probably help fix the error that has occurred. You can do this if:

Method 5: Deleting an account

One way to resolve the error is to remove the Google account and then add it to the device. To delete an account, you must:

You can always re-add a deleted account later. You can do this through the device settings.

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