Why an unidentified network without access to the Internet. Wi-Fi network without internet access


In this article, we will analyze several cases when a tablet connected to Wi-Fi on Windows 8 displays the inscription "without access to the Internet."

Why Wi-Fi doesn't guarantee access

The first thing to understand is that a Wi-Fi network alone does not guarantee Internet access. This is just a technology that allows you to wirelessly connect devices into a single network.

Similarly, the routers distributing it may not be connected to anything, but simply used to combine devices into a single network. In order for the access point (router) to be able to distribute the Internet, it must be connected with an Ethernet cable from the provider.

Finding a problem

Based on the above, the first step is to perform troubleshooting, which will allow you to identify what exactly the cause is - in the computer (Wi-Fi adapter) or in the router.

To automatically search for a problem, do the following:

  1. Go to "Control Panel".
  2. Open System and Security.
  3. In the "Security and maintenance" section, select "fix common PC problems."
  4. Next, we are interested in the "Network and Internet" block - select it.
  5. Then tap on "Connect to the Internet".
  6. In the window that opens, click "Next".
  7. In the next prompt, we need to select "Internet connection problems" and wait for the results.
  8. After the check is completed, a report with the found result will be issued. Note: in rare cases, if third-party specific network software is installed, this service may not detect the problem, although there will be no access to the Internet. Just close the service.
  9. If a problem is found, follow the advice and choose to recheck, or skip this step.
  10. When finished, select Close the troubleshooter.

If the error is not found in the PC, you need to find out if the Ethernet cable has come off the router. More precisely, you can find out that everything is in order with the wire by the burning indicator on the router in the form of a planet - if this indicator is off, then you need to solve the above problem.

If the indicator is on, restart the access point through a special button or by unplugging the plug from the outlet and after a while (a couple of minutes) inserting it back.

Check on another device

Windows 8 without internet access: Video

Setting up Windows

If you cannot access the Internet in Windows 8 and the troubleshooter has identified a flaw in your PC, try the solutions below.

Blocked by firewall or antivirus

This problem can be solved by changing the selected network type from "Work" or "Public" to "Home". These settings have varying degrees of security, and the first two can block access to the Internet in order to preserve the confidentiality of files on the device.

To change, do the following:

Disabling the firewall

If the above does not help, you can try disabling the built-in protection. But remember that after doing this, your Tablet PC will be more vulnerable. Although for 90% of all users this will not matter, but if you keep secret information in the device’s memory, turn it off at your own peril and risk.

For this you should:

How to turn off the Windows 8 firewall: Video

If the DHCP server is disabled in the router

Most of all hotspots give a newly connected device a dynamic IP address by default. But in order to successfully receive it, the appropriate settings must be set in your tablet. You can control this as follows:

  1. Reconnect to the network.

How to enable DHCP on Windows 8: Video

Setting the standard

This method is not always effective, since incompatibility with the standard rarely leads to Wi-Fi not working, but in some cases this may be the reason.

This method makes sense if a connection password is set on your network.

Conclusion

We hope that among the methods provided for you, there was one that fixed the problem. If not, you should make settings on your router, according to the relevant instructions of each of the access point manufacturers. We only note that problems can also be in the following:

  1. broadcast channel.
  2. The region set in the router system.
  3. Not working DNS (IP distribution).
  4. MAC address filter (when the Internet is available only to specified devices manually).

If devices connect to a Wi-Fi network, but the Internet does not work, you need to determine the cause. The problem may be in the Internet connection itself, in the router or laptop (or other connected gadget).

First, you should check if the Internet is working at all. To do this, the network cable is connected directly to the computer. If the Internet connection does not appear, you should contact the provider. Otherwise, check the settings of the router and devices connected to the wireless network.

To understand that the problem is not in a specific laptop or other connected user gadget, you need to connect other devices to the router, such as a phone, tablet, etc. If other devices also find Wi-Fi, but after connecting the network without access to the Internet (this is indicated on a laptop), sites do not load, then the problem lies in the incorrect settings of the router. If the connection is successful on other gadgets, the sites are loading, then the problem is in connecting a specific device.

How to solve a problem with a laptop, smartphone, tablet.

If only one device says " Unidentified network, no Internet access", You need to double-check the settings for the wireless connection to the network. When setting up the router, the user could accidentally change the connection data. You can check the correct settings on a laptop or computer as follows:

1. You need to connect to a Wi-Fi network.

2. Go to the Network and Sharing Center.

3. In the open window on the panel on the right, click "Change adapter settings".

4. In the open window, right-click on "Wireless Network Connection" and select "Properties".

5. In the new window, select "Internet Protocol Version 4 (TCP/IPv4)" from the list and click "Properties".

6. In a new window, check if the items “Obtain an IP address automatically” and “Obtain DNS servers automatically” are selected. Check them if necessary and click OK.

7. Reboot OS. After the reboot, the Internet connection should appear. If the network, as before, without access to the Internet, it is possible that anti-virus programs or Firewalls are blocking the connection. Then you should turn them off.

How to solve the problem with the router.

Before setting up the router, you must first return to the factory settings. To do this, press the button on the back of the router and hold it for 10 seconds. After that, you need to go to the admin panel. To do this, enter the following address in the line of any Internet browser: http:// or http:// (TP-link, Dlink). In the window that appears, enter your login and password to enter, usually admin and admin. To fix the router, you need the WAN tab. Here you configure the Internet connection that connects to the router. SND providers use Dynamic IP, Static IP, L2TP, PPPoE, PPTP connections.

For example, Kyivstar uses Dynamic IP, the appropriate settings are set in the WAN section of this provider. If the provider uses another connection, for example, Static IP, then the setting with Dynamic IP will not work; the router will not connect to the Internet in this case. To set the correct settings, you need to find out which connection technology the provider uses. This information can be clarified with the provider itself or viewed on the Internet.

Sometimes providers create a binding to the MAC address, which can also affect the operation of the router. In this case, you need to connect the router via cable to a computer whose MAC address is registered with the provider, find the MAC Clone tab, click Clone MAC Address, and then Save. Update.

There are also situations of the following nature. The user decided to change Windows 8 to Windows 7. Before reinstalling, everything worked fine, but then problems began with connecting to the wireless network, the message “Unidentified network” appeared, that is, the Internet stopped working. To solve this problem, you need to go to the Network and Sharing Center, select Manage wireless networks.

Right-click on the network that you cannot connect to and select Properties. On the Security tab, click on the Advanced Settings section. Select the Enable Federal Information Processing Standard (FIPS) Compliant Mode for this network check box in the menu. This update should help resolve the connectivity issue.

Again I want to try to answer Daniel.

Daniel, I have a TP-LINK TL-WR842N "N-series Multifunctional Wireless Router" installed.
I bought and installed it when I got tired of "messing around" with wires that constantly got in the way under my feet and not only for this reason.
Long before buying a router, I bought three TL-WN823N "Wireless USB Network Adapters" for three of my desktop computers
and distributed WI-FI Internet from his “main” (most powerful) computer, to which a high-speed Internet cable was connected. All traffic went through my computer, which entailed inconvenience - by turning off my computer, I turned off access to the Internet for other family members and my processor load was noticeable.
Having purchased a router, I received a device that provides all my devices (personal computers, a laptop, a tablet and two smartphones) with equal and balanced access to the Internet in terms of speed.
Following the instructions in the router's Quick Setup Guide, I created my own wireless network, with my own password (not to be confused with the password for accessing a high-speed wired connection).
It is important here that the router connects to the Internet automatically, which is signaled by green lights. If the big light (LED) glows green, then the router has connected to the Internet and is ready to distribute the Internet, if it is yellow, then something is wrong with connecting to the Internet provider via cable (perhaps not configured correctly).
The connection to the Wi-Fi network we created is the same for both the laptop and the phone - we look at the list of available wireless connections, select the network with the name that we entered when setting up the router, click "connect". When you connect for the first time, the system will require you to enter a password - we enter the password, again, the password that we “hammered” into the router during setup (but this is not a password for a high-speed connection, you can forget that password, the router will always remember it).

Now about what all the fuss is for. As I understand it, you decided to connect your computer to the router using a wire, and other devices using Wi-Fi. I did not try, but immediately hung the router in the far corner and have not touched it since. I don’t remember why I didn’t try it the way you are trying to connect, and maybe even tried it, but I can assume that just like that, “with a running start”, it won’t work. Recently, I read articles on the internet, looking for an answer to the question of how to expand the Wi-Fi coverage area. So, it's not that easy. It is necessary to organize several networks and a hierarchical dependence of devices (the required number of routers).
From the description of the TP-LINK router, it does not at all follow that those four yellow connectors are an analogue of the HUB, designed to connect several computers to the Internet as if they were part of a Wi-Fi network, and they are not repeaters or branches of the wired Internet. It's still called a wireless router ... ..
I managed to find on the Internet a description of the router in Russian and with pictures:
img.mvideo.ru/ins/50041572.pdf
Perhaps you will be able to learn something and I would be grateful if you later share the solution you found (if you find it).
And I would not suffer for a long time and would have purchased a USB Wi-Fi adapter ....

With a sudden shutdown of the Internet, we, as a rule, begin to climb through the wilds of the settings of the Windows operating system in order to somehow try to regain access to the precious information flow. In the end, we get with you into the settings of our Internet connection and see the message "IPv4 without access to the Internet or network."

Obviously, this information has something to do with the loss of the Internet, right? That's right, and in this article we will tell you how to fix the problem in the form of "IPv4 without access to the Internet." It can be solved in a huge number of various ways, and we will consider them all.

However, first we need to indicate the possible reasons for the loss of the Internet and the appearance of this alarm message.

  • Incorrect Internet connection settings, which could be set by the user himself or due to some changes in the system.
  • The problems that have arisen are on the side of the user's provider.
  • Various errors and failures in the Windows operating system, due to which network access may be blocked or connection settings may be reset.
  • Malfunctions of the router (router).
  • Exposure to some viruses or malware (very rare cases).

Before we move on to consider methods that can be used in this situation, there is something else that needs to be pointed out. Next to the message "IPv4 without network access" you can see a line that says that IPv6 is also without Internet access.

Let's go back to the problem with "IPv4 without network access" and the lack of Internet on your computer. Let's look at what you can try to do in this situation.

Windows errors and crashes are far from new to all users of this controversial operating system. It is possible that just one of these errors in some strange way managed to block your access to the Internet. To check this probability, it is enough to simply reboot your system.

If after rebooting the system you have access to the Internet, and the line "IPv4 without network access" has changed, then this was just a one-time failure in the system. If the situation has not changed, then let's move on.

Method #2 Restarting the Router

The router is not the most reliable network equipment and it can sometimes start to fail, block Internet access, cut network connection speed and create other problems. If you suddenly lost the Internet and found "IPv4 without Internet access", then try resetting your router.

Resetting your router is pretty simple: unplug it, wait thirty seconds, and then plug it back in. Wait for your system to detect a network connection and then check for the problem.

Method #3 Checking connection settings

If you have recently changed something in the settings of your Internet connection, then this could have led to its disconnection and the state “IPv4 without access to the Internet”. The problem could have arisen due to some changes in the settings. For example, have you tried to set some static addresses for IP or DNS?

Go to your connection settings and set everything to the previous values ​​if they were previously changed. If you have not changed anything, then go to the network connection settings anyway ( Win+R→ncpa.cpl→Properties→Details) and make sure everything is set correctly.

Method #4 Turn off the router

If resetting your router didn't fix the "IPv4 No Internet Access" status and your connection settings are fine, then your router might be the problem. Try connecting your computer to the network via a wired connection, i.e. without a router connected.

So, if you threw a cable from the Internet to your computer and got access to it, then the situation arose definitely because of the router, in which either the settings were changed, which led to the state “IPv4 without access to the Internet”, or something happened to the device.

You can try to restore the factory settings of the router in its parameters, which are available in most cases at 192.168.1.1 (the address for setting is indicated on the box of the device or on its case). If you yourself configured the router, then you perfectly understand what values ​​\u200b\u200bshould be set there.

Method #5 Disable/Remove Antivirus

It is the job of antivirus software to protect your system from various malicious elements that are relentlessly trying to get in and harm it. Some antiviruses do their job well, but others, so to speak, go too far.

If you have a third-party antivirus installed on your system, then try disabling it or even uninstalling it, as it could easily block your network connection. This rarely happens (mostly antiviruses block some files, even system ones, but not the connection), but it still happens.

If disabling/removing the antivirus did not help get the Internet back and "IPv4 without Internet access" still remains in place, then you can also try disabling Windows Defender (irrelevant for Windows 7 users), the system antivirus that should have been activated after removing the third-party antivirus ON.

Method #6 Disable Windows Firewall

Another reason that may be behind "IPv4 without internet access" is the Windows Firewall. This firewall may be blocking your network connection. Now we will try to temporarily disable your Firewall and see what happens:

  • Right click on Start.
  • Select "Control Panel".
  • Select Windows Firewall.
  • Click on "Turn Windows Firewall on or off" on the left side of the window.
  • Check the boxes next to the items that will disable the firewall for private and public networks.
  • Confirm changes.

Go to the "Details" window of your network connection, which can be found in the Network and Sharing Center, and see if there is protocol version 4 access to the Internet. If not, then let's move on.

Method #7 Setting Google's DNS Server Address

If you suddenly lost access to the Internet, then you can try to perform one specific trick, so to speak, which sometimes helps to return your computer to the network. So, it consists in setting static addresses for the DNS server.

To do this, do the following:

  • Press the key combination Windows+R.
  • Enter in an empty line ncpa.cpl and press Enter to open the Network Connections window.
  • Find your network connection and left-click on it twice.
  • In the Status window, click on the Properties button.
  • Select the Internet Protocol Version 4 (TCP/IPv4) component, and then click the Properties button.
  • Set the following addresses for the DNS server:
    • Preferred DNS Server: 8.8.8.8.
    • Alternate DNS Server: 8.8.4.4.
  • Confirm changes and close the window.

Having set static addresses for the DNS server instead of automatic ones, try again to look at the details of your Internet connection again. Well, "IPv4 without network access" is still there. If yes, then we will now try to do something else that may help you regain access to the Internet.

Method #8 Setting a Static IP Address

The last point in our article will be advice on setting a static IP address for your connection, which, of course, also, sometimes, allows you to resolve the situation with the missing Internet and the problem in the form of "IPv4 without access to the network or the Internet."

Here's what you need to do to set up a static IP for your connection:

  • Press the keys Windows+R.
  • Enter in line ncpa.cpl and press Enter.
  • Double click on your Internet connection.
  • Select the properties of your connection.
  • Select "Internet Protocol Version 4 (TCP/IPv4)".

Here you will have to set certain values. First you need to find out the address of your router (since this step applies to owners of a wireless connection). For example, the most common address is 192.168.1.1, but it can be different. As mentioned above, it must be written on the box of the router or on its body. Once you have found the address you need, follow these steps:

  • In the IP address line, you need to enter the address of the router, but only slightly modified. 192.168.1.1. →192.168.1.10. Add a zero to the end of the address.
  • We do not enter anything into the mask line, because it will be set automatically.
  • In the line of the main gateway, enter the already familiar address of your router, for example 192.168.1.1.

Save changes to the Internet connection, and then check for Internet connectivity and "IPv4 without network access" issues. Well, how are you doing? Still nothing. Well, in this case, you can point to a couple more not methods, but tips for this situation:

  • It is possible that a virus has entered your system that somehow managed to block your network connection. Check your system with an antivirus scanner.
  • The problem with the lack of Internet and "IPv4 without Internet access" may be on the side of your provider. Contact the providers and find out if there are any problems on their side.

Found a typo? Select the text and press Ctrl + Enter

Quite often, when you connect to the Internet, you can see the message "unidentified network without access to the Internet."

Obviously, it indicates that it is currently impossible to connect to the worldwide network.

Moreover, such a message can be seen both when connected directly, via cable, and when connected via wifi. Its appearance does not depend on whether a laptop or a full-fledged PC is used.

Moreover, it can also occur when connected via a phone or tablet. Therefore, it would be useful to understand why such an error occurs and what can be done about it.

We will divide the whole set of tips into two categories - when the system writes such a message when connected directly and when connected via wifi.

Solution. When connected directly

In this case, the error will look like this.

In general, if you are using a direct connection, then the most common cause of such a problem is a problem on the provider's side.

Checking this is very simple - if you did not change any settings, and some time ago everything worked fine, then this is the reason.

You can also check this by connecting the cable to another device or through a router - if the problem persists, this is not the reason.

But if this is still the case, there is only one way to solve it, and it consists in calling your provider and calling a specialist at home.

Invalid IPv4 settings

Another very common cause of this issue on Windows systems is IPv4 protocol settings failure. To fix this issue, you need to do the following:

  • Go to "Network and Sharing Center". This is done very simply - you need to right-click on the network connection icon in the quick launch panel. Then select the desired item.
    It all looks as shown in the picture.
  • Select the item "Change adapter settings" on the left side of the window that opens.

  • Right-click on your connection and select "Properties".

Note: It is quite possible that in your case the network will be called differently. It is necessary to look at how it is called even when trying to connect, that is, in the window shown in the figure. The same connection must be selected in the menu shown in the figure.

  • The window shown in Figure A opens. There you need to select the “Internet Protocol version 4 (TCP / IPv4)” item (it is highlighted in red) and click the “Properties” button (highlighted in green). This will open a window like the one shown in Figure B.
    You need to make sure that the checkboxes for automatic data acquisition (they are highlighted in yellow frames) are ticked. In most cases this should be the case. But at this stage, it would be useful to take your contract with the provider in hand.
    It is possible that the provider requires that there be some special data there. In this case, you must check the boxes highlighted in blue and enter the data from the contract in the fields with the same color. After all the manipulations, click the "OK" button.

If nothing connects now, you can try restarting your computer. Does not help? Move on!

Problems with TCP/IP

Also, the cause of the above error may be failures in the settings of the TCP / IP protocol.

The most effective way to eliminate this option is to simply reset all of these settings.

This is done as follows:

  • Run command prompt as administrator. This is easiest to do with the following sequence of actions:
  • Open the Start menu (highlighted in red in the figure);
  • Click "All Programs", we find the "Standard" folder there (shown with an orange frame);
  • On the item "Command line" (highlighted in green), right-click;
  • Select "Run as administrator" (highlighted in blue).

  • We write the following there: "netsh int ip reset resetlog.txt" as shown in the figure. Press Enter and restart the computer.

Clue: the above inscription can be copied directly from here using the keyboard shortcutCTRL+C, and in the command line you need to right-click on an empty space and click "Paste".

If this method fails for some reason, you can download a special utility to reset TCP / IP settings at support.microsoft.com/kb/299357 .

After downloading it, you just need to run it, the program will do everything itself.

Problems with DHCP

To check this option, you should start the command line in the manner described above and write "ipconfig" there.

If it says “169.254.[any number].[any number]” next to the inscription “Main Gateway” (it is underlined in the figure), most likely the problem is in DHCP.

To fix this problem, do the following:

  • We go to the device manager. To do this, in the "Start" menu, launch the "Control Panel" (shown in blue in the figure). After that, in the search bar (highlighted in red), we write "Device Manager".
    We launch the one next to which it says “Device Driver Update” (highlighted in green).

  • In the manager we find the item “Network adapters” (it is underlined in the figure), on our own (there may be additional ones - virtual, but virtual ones usually say “Virtual”) right-click and select the item “Properties” (highlighted in red).
    In the menu that opens, go to the "Advanced" tab, find the item "Network address" in the list and in the "Value" field (highlighted in blue) we write any 16-bit number for 12 characters. You can write as shown in the picture. Click "OK".

  • We open the command line in the manner described above and write “ipconfig / release” there, press Enter, then “ipconfig / renew” and again Enter.

  • We restart the computer.

If all this does not help, there is only one thing left - to call the operator and ask for help.

Important: For all the methods described above, the interface was usedWindows7, in other versions of the operating system, the appearance of the windows may be slightly different, but the essence remains the same.

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